Open Recommendations

Clearly define all the roles to be used in the agency’s OEP.

Develop and implement an effective OEP team training program with drills and exercises to include all team members at least annually.

Develop and implement procedures to address the needs of individuals requiring additional assistance. These procedures should include a process to routinely update the list of persons requiring assistance.

Develop and implement procedures to maintain, retain, and update OEP program documents at least semi-annually.

Develop and implement an annual round-table discussion with OEP coordinators and teams.

Develop and implement facility-specific policies and procedures.

Recommendation is not publicly available.

Recommendation is not publicly available.

Recommendation is not publicly available.

Recommendation is not publicly available.

Recommendation is not publicly available.

Recommendation is not publicly available.

Recommendation is not publicly available.

Recommendation is not publicly available.

Recommendation is not publicly available.

Recommendation is not publicly available.

We recommend that the State agency refund $74,871,340 to the Federal Government.

We recommend that the State agency ensure that the 200 instances of noncompliance with health and safety and administrative requirements identified in this report are corrected.

We recommend that the State agency consider developing templates for administrative records the State requires.

We recommend that the State agency ensure the health and safety of vulnerable adults by considering staffing standards and caseload thresholds for State licensors.

We recommend that the State agency review retrospective review reports for our audit period and after our audit period to determine whether payments should be reduced for any claims that contain PPCs and refund to the Federal Government its share of any unallowable amounts.