Open Recommendations

Verify that Participacin Ciudadana corrects the one instance of material noncompliance detailed on page 34 of the audit report.

Verify that UWI corrects the two material weaknesses in internal control detailed on page 25 of the audit report.

Establish an appeals process and promptly finalize recovery procedures to include updating the demand letter to provide sufficient recovery and appeals process guidance to grant recipients.

Take immediate action to review the 380 recipients who program officials identified as having a potential improper payment and recover funds.

Ensure program officials enforce the established tier-based process timeline for the 438 recipients who have not responded to SBA’s information requests.

Follow-up with 347 recipients who did not submit their required documents to initiate closeout and take action to recover funds, where necessary.

Establish and implement timeframes for each closeout activity.

Report on the limitations of survey data used to calculate the percentage of recipients that continued or reopened operations in SBA’s next update of the Congressional Budget Justification and Annual Performance Report.

We recommend that USAID/Uganda determine the allowability of $61,848 in ineligible questioned costs on pages 12 and 16 of the audit report and recover any amount that is unallowable.

We recommend that USAID/Uganda verify that Makerere University Joint AIDS Program corrects the one instance of material noncompliance detailed on page 27 of the audit report.

We recommend the CBP Commissioner identify and implement a long-term solution to ensure CBP can conduct familial DNA testing when needed.

We recommend the CBP Commissioner update CBP’s standard operating procedures and workflows, to include fraud, family unit indicators, and awareness training, for familial DNA testing (once a solution to familial DNA testing is in place) and distribute the
guidance to all agents and officers at CBP stations and ports of entry.

We recommend the CBP Commissioner develop and implement a mechanism for tracking the number of instances wherein agents and officers offer familial DNA testing, the number of instances wherein aliens refuse testing, and the results of administered
tests.

The Associate Director for Health Services recognizes and shares Peace Corps/The Gambia’s promising practices with other posts to help guide their medical inventory practices and needed improvements.

The Country Director of Peace Corps/Namibia instructs the Peace Corps Medical Officer and other medical staff to perform a full medical inventory count of controlled substances under the supervision of Director of Management and Operations and witness the inventory count.

The Country Director of Peace Corps/Namibia ensures all controlled substances are securely locked in a cabinet inside a secure room and monitors access to the storage unit.

The Country Director and Director of Management and Operations of Peace Corps/Namibia conduct staff training on the medical inventory process and educate staff on agency requirements, roles and responsibilities, procedures for implementing the inventory system, and special standards for controlled substances in accordance with agency requirements.

The Country Director and Director of Management and Operations of Peace Corps/Namibia and develop a plan to provide additional oversight through at least calendar year 2026 to ensure that the processes required to manage controlled substances are being followed and that the personnel are adequately managing medical inventories.

The Country Director of Peace Corps/Namibia ensures controls over dispensing records, including signed receipts from the volunteers (form Peace Corps-734D), are monitored, the dispensing book is secured properly, and copies are distributed to designated staff and filed in a timely manner.

The Country Director and Director of Management and Operations of Peace Corps/Namibia review the Health Unit Assessment and recommendations completed in August 2024 and create a plan for addressing the recommendations fully with target dates for implementation.

The Associate Director for Health Services and the Regional Director of the Africa Region follow up with the Country Director and Peace Corps Medical Officer in Peace Corps/Namibia to ensure appropriate action is taken to implement these recommendations to improve management of controlled substances.

Define the company’s requirements for managing and monitoring FMLA leave use, including the tools and data it needs for effective oversight and workforce planning.

Assess the costs and benefits of potential solutions to address the company’s requirements for managing and monitoring FMLA leave use. Options the company could consider include: (1) outsourcing all oversight activities, (2) developing an internal team or software to manage and monitor leave use, and (3) a combination of these strategies, or others as appropriate.

Based on the company’s cost-benefit analysis, select a strategy that would most effectively meet company requirements and develop a plan to implement it.

Based on the strategy the company ultimately selects, reassess staff roles and communicate changes as necessary.