After years of dwindling mail and booming e-commerce parcels volume, it is easy to overlook the mail business’ actual strategic relevance and financial sustainability. The OIG and WIK-Consult found that mail still matters. In nearly all the posts analyzed it has remained a remarkably resilient and profitable line of business. To maintain mail profitability, posts took advantage of flexible regulatory environments and government support which allowed them to raise prices and/or decrease their operating expenses.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
RARC-WP-17-007
Report Description
Report Type
Other
Additional Details