This Insights Report highlights identity fraud related challenges in federal programs during the COVID-19 pandemic. By evaluating previous oversight work in this space from members of the PRAC’s Identity Fraud Reduction and Redress Working Group, this report presents best practices to reduce identity fraud before it occurs and to assist victims of identity fraud if it does occur. These best practices may be helpful for federal agencies to utilize moving forward. This report also identifies that across the federal government there is a larger focus on reducing identity fraud up front, while helping and supporting identity fraud victims has not been a concentrated focus area across the federal government. As such, the PRAC’s Identity Fraud Reduction and Redress Working Group will increase its focus on victim redress processes and claimant satisfaction.
Report File
Date Issued
Submitting OIG
Pandemic Response Accountability Committee
Other Participating OIGs
Pandemic Response Accountability Committee
Agencies Reviewed/Investigated
Multiple Agencies
Report Description
Report Type
Other
Special Projects
Pandemic
Agency Wide
Yes
Questioned Costs
$0
Funds for Better Use
$0