Coordination and Optimization Technologies (COTs) — a combination of algorithms, data analytics, machine learning and platform technologies — are playing a critical role in driving innovation in parcels delivery, such as on-demand deliveries by independent drivers or the in-store fulfillment of ecommerce orders. COTs also elevate customers’ expectations for faster, customized deliveries. The OIG worked with an academic institution with an urban logistics research center to identify applications that illustrate how COTs could further help USPS position for the future and become a nimbler “any-time, anywhere” parcels delivery platform.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
RARC-WP-18-014
Report Description
Report Type
Other
Agency Wide
Yes
Number of Recommendations
0
Questioned Costs
$0
Funds for Better Use
$0