Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
RARC-WP-17-012
Report Description
Post office foot traffic varies widely. The 450 largest locations have on average about as much foot traffic as Best Buy stores, while the next 7,000 largest have about as much traffic as CVS locations. An OIG survey shows that Millennials visit post offices more often than older generations, but for different purposes. Following on the footsteps of the retail sector, USPS could use proven foot traffic measurement solutions to make better retail decisions and improve customer services and sales.
Report Type
Other
Additional Details
