Organizational Effectiveness – TVA Police & Emergency Management

The Office of the Inspector General conducted a review of TVA Police and Emergency Management’s (TVAP&EM) organization to identify factors that could impact TVAP&EM’s organizational effectiveness. During interviews, TVAP&EM personnel revealed positive interactions within and outside TVAP&EM. However, we identified issues that have, or could, affect accomplishment of the TVAP&EM mission, if not addressed. These issues included (1) engagement risks, (2) employee concerns related to inconsistent practices within the organization, (3) risks related to TVAP&EM’s mobile software tool, and (4) risks to personnel security. We also identified an opportunity to strengthen risk assessment within TVAP&EM.