Organizational Effectiveness - Power Service Shop

The Office of the Inspector General conducted a review of the Power Service Shop (PSS) organization to identify factors that could impact PSS’s organizational effectiveness. During our evaluation, PSS personnel commented positively on interactions within and outside of PSS and the safety environment. However, we identified issues that could negatively impact PSS’s effectiveness, if not addressed. These issues include (1) staffing challenges; (2) resource concerns related to tooling, tools, equipment, and trailers; and (3) communication with business partners. PSS is taking actions to address some of these concerns. We also identified risks to the independence of PSS’s Quality Control inspectors performing work on nuclear related components.