Organizational Effectiveness - IT Corporate Solutions

The Office of the Inspector General conducted a review of the Information Technology (IT) Corporate Solutions organization to identify operational and cultural strengths and risks that could impact IT Corporate Solutions' organizational effectiveness. Our report identified strengths related to (1) organizational alignment in two departments, (2) positive interactions with management in one department, and (3) teamwork within and outside of Corporate Solutions' departments. However, we also identified risks related to (1) risks to effective organizational alignment to IT strategy, (2) engagement issues with management in two departments, and (3) risks to effective execution of the mission related to lack of customer focus and resource issues.