Organizational Effectiveness Follow-up – Human Resources

The Office of the Inspector General previously conducted a review of Human Resources (Evaluation Report 2016-15445-05, issued September 26, 2017) to identify operational and cultural strengths and areas for improvement that could impact Human Resources’ organizational effectiveness. Our report identified several operational and cultural areas for improvement and included recommendations for addressing those areas. In response, we received Human Resources’ management decision on December 4, 2017. The objective of this follow-up review was to assess actions taken to address concerns identified in the initial organizational effectiveness evaluation. In summary, we determined actions taken by Human Resources appear to have addressed the areas for improvement identified during our initial organizational effectiveness review.