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Report File
Date Issued
Submitting OIG
Treasury Inspector General for Tax Administration
Other Participating OIGs
Treasury Inspector General for Tax Administration
Agencies Reviewed/Investigated
Internal Revenue Service
Report Number
2024-IE-R014
Report Type
Inspection / Evaluation
Agency Wide
Yes
Number of Recommendations
5
Questioned Costs
$0
Funds for Better Use
$0

Open Recommendations

This report has 2 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
4 No $0 $0

The Chief Taxpayer Experience Officer should evaluate the use and adaptability of the GCM to identify locations that would benefit from the expansion of services to underserved taxpayers.

5 No $0 $0

The Chief Taxpayer Experience Officer should conduct an analysis to determine if it would be beneficial to increase opportunities of shared space with the SSA or other Federal or State agencies, i.e., U.S. Post Office, State Department of Motor Vehicle, specifically in locations where face-to-face taxpayer services are not currently being offered and the nearest location is over 100 miles away.

Treasury Inspector General for Tax Administration

United States