The South Central VA Health Care Network Director evaluates processes for tracking patient complaints, takes appropriate action to ensure that facility staff enter all complaints into the Patient Advocate Tracking System, and ensures that the data are tracked, trended, and analyzed to identify significant issues and trends.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Closed
Source UUID
20-01036-70-3
Recommendation Number
3
Significant Recommendation
Yes