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Report File
Date Issued
Submitting OIG
Department of Defense OIG
Other Participating OIGs
Department of Defense OIG
Agencies Reviewed/Investigated
Department of Defense
Report Number
DODIG-2024-033
Report Type
Inspection / Evaluation
Agency Wide
Yes
Number of Recommendations
0
Questioned Costs
$0
Funds for Better Use
$0

Open Recommendations

This report has 4 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
D-2024-2033-DEV0PB-0001-0001 No $0 $0

Rec. 1: The DoD OIG recommended that the Director of the Defense Health Agency identify all specialties, by location, where the managed care support contractor provider network is not meeting DoD access to care standards and, in coordination with the managed care support contractors, develop and implement a plan to bring those provider networks into compliance with the DoD access to care requirements.

D-2024-2033-DEV0PB-0001-0002.a No $0 $0

Rec. 2.a: The DoD OIG recommended that the Director of the Defense Health Agency, in coordination with the Service Surgeons General, conduct a survey of TRICARE beneficiaries, civilians, and contractors stationed overseas about their access to health care services. The survey should, at a minimum, include the following: i. the overseas locations that have a relatively high number of beneficiaries with concerns about their access to health care. ii. the clinical specialties in overseas locations that beneficiaries have the greatest difficulty accessing. iii. the reasons beneficiaries have difficulties obtaining access to health care in each location and for each clinical specialty.

D-2024-2033-DEV0PB-0001-0002.b No $0 $0

Rec. 2.b: The DoD OIG recommended that the Director of the Defense Health Agency, in coordination with the Service Surgeons General, conduct a survey of providers and clinic administrators at overseas Military Treatment Facilities about access to health services at their location. The survey should, at a minimum, include the following: i. the overseas locations where providers and administrators have concerns about beneficiaries' access to health care. ii. the clinical specialties in the overseas locations where providers are most concerned about the ability of beneficiaries to obtain access to health care. iii. locations and specialties where providers say they are unable to meet evidence-based practice guidelines or where patient safety is compromised, as a result of access to care issues, and iv. the reasons beneficiaries have difficulties obtaining access to health care in each location and for each clinical specialty.

D-2024-2033-DEV0PB-0001-0002.c No $0 $0

Rec. 2.c: The DoD OIG recommended that the Director of the Defense Health Agency, in coordination with the Service Surgeons General, use the results of the surveys to develop and implement a plan to address the identified issues.

Department of Defense OIG

United States