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ETA should work with all SWAs to strengthen existing systematic audit controls to track access to Pll information. This access data can then be used by investigators and/or a data analytics team to determine if an employee accessed an account that they should not have accessed, or to identify trends of employee access connected to fraudulent claims; ETA should recommend that SWAs conduct pre-employment and periodic background and credit checks for those employees with direct access to Pll data related to the UI program, and take appropriate actions with regards to employees who have negative results related to periodic suitability investigations.

Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Closed
Source UUID
c4467ffa-8578-4d27-95c3-f026182e266f-5
Recommendation Number
5
Significant Recommendation
Yes