Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
COM-2025-002-1 | No | $0 | $0 | ||
FHFA should ensure proper staffing and train staff on existing consumer communications requirements as to: (a) timeliness of responses to consumers; and (b) completeness, accuracy, and timeliness in processing documentation. | |||||
COM-2025-002-2 | No | $0 | $0 | ||
FHFA should update existing consumer communications procedures as needed to include new controls, or improve existing controls, to ensure: (a) the timeliness of FHFA’s responses to consumers; and (b) the completeness, accuracy, and timeliness of the Agency’s processing of documentation. | |||||
COM-2025-002-3 | No | $0 | $0 | ||
FHFA should train staff on the updated consumer communications procedures as needed. |