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Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
RISC-WP-23-007
Report Description

The OIG identified 10 industry best practices for managing major investments organized across three interconnected categories: people, process, and technology. In terms of the role of people, best practices include using internal cross-functional teams and engaging with both internal and external stakeholders. Best practices for improving processes include analyzing market trends and competitor strategies, using data to adapt to changes in volume and capacity, and real-time monitoring of investment performance. Finally, best practices that leverage technology include implementing innovative network designs, standardizing facility designs, adopting flexible technology, and promoting environmentally sustainable technology.

Report Type
Inspection / Evaluation
Agency Wide
Yes
Number of Recommendations
0
Questioned Costs
$0
Funds for Better Use
$0

U.S. Postal Service OIG

United States