This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Indiana Healthcare System in Indianapolis.
This evaluation focused on five key content domains:
• Culture
• Environment of care
• Patient safety
• Primary care
• Veteran-centered safety net
The OIG issued two recommendations for improvement in two domains:
1. Environment of care
• Maintain clean environment of care and prevent repeat findings
2. Patient safety
• Review laboratory scheduling practice change and minimize
effect on clinic efficiency