Healthcare Facility Inspection of the VA Central Western Massachusetts Healthcare System in Leeds

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Central Western Massachusetts Healthcare System in Leeds. 

This evaluation focused on five key content domains:
   •    Culture
   •    Environment of care
   •    Patient safety
   •    Primary care
   •    Veteran-centered safety net

The OIG issued one recommendation for improvement in one domain:
1.    Environment of care
   •    Leaders assess storage locations outside of standard supply rooms and implement a process to ensure staff remove expired supplies