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Report File
Date Issued
Submitting OIG
Department of Veterans Affairs OIG
Agencies Reviewed/Investigated
Department of Veterans Affairs
Components
Veterans Health Administration
Report Number
25-00194-239
Report Description

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the Eastern Oklahoma VA Health Care System in Muskogee. This evaluation focused on five key content domains:
•    Culture
•    Environment of care
•    Patient safety
•    Primary care
•    Veteran-centered safety net

The OIG issued three recommendations for VA to correct identified deficiencies in two domains:
1.    Environment of care
•    Clean and safe environment
2.    Patient safety
•    Service-level workflows for test result communication
•    Effectiveness of the patient notification process

Report Type
Inspection / Evaluation
Location

OK
United States

Number of Recommendations
3
Questioned Costs
$0
Funds for Better Use
$0
Report updated under NDAA 5274
No

Open Recommendations

This report has 3 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
01 No $0 $0

Facility leaders ensure staff follow facility policies and maintain a clean environment.

02 No $0 $0

Facility leaders ensure staff develop service-level workflows for the communication of urgent, noncritical test results.

03 No $0 $0

Executive leaders monitor the effectiveness of the patient notification process.

Department of Veterans Affairs OIG

United States