This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the Eastern Oklahoma VA Health Care System in Muskogee. This evaluation focused on five key content domains:
• Culture
• Environment of care
• Patient safety
• Primary care
• Veteran-centered safety net
The OIG issued three recommendations for VA to correct identified deficiencies in two domains:
1. Environment of care
• Clean and safe environment
2. Patient safety
• Service-level workflows for test result communication
• Effectiveness of the patient notification process
OK
United States