Skip to main content
Report File
Title Full
GPO Procured Printing Inspction Report
Date Issued
Submitting OIG
Government Publishing Office OIG
Agencies Reviewed/Investigated
Government Publishing Office
Report Number
25-08
Report Description

The OIG inspection team assessed the effectiveness of GPO’s Government Publishing & Print Procurement’s 
(formerly Customer Services) key efforts to enhance the marketing of GPO services and increase the customer base, in accordance with the GPO Customer Services Strategic Plan FY 2023-2027.

Report Type
Inspection / Evaluation
Agency Wide
Yes
Number of Recommendations
3
Questioned Costs
$0
Funds for Better Use
$0
Report updated under NDAA 5274
Yes

Open Recommendations

This report has 3 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
25-08-01 No $0 $0

Update the performance plans for the National Account Managers to include standards regarding proactive efforts to develop new customers, and ensure these standards are incorporated into the annual marketing plan.

25-08-02 No $0 $0

Develop a marketing plan to initiate contact with those agencies not currently doing business with GPO.

25-08-03 No $0 $0

Develop specific and measurable annual targets for customer and revenue growth.

Government Publishing Office OIG

United States