An official website of the United States government
Here's how you know
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
General Services Administration
GSA Complied With the Improper Payments Acts in Fiscal Year 2019
Our objective was to review access and wait times for people seeking assistance from, and problem resolution through, the Social Security Administration's (SSA) telephone services.