Complete an inventory of laptops, desktops, and tablets, and update the information in the CMBD in the current ITSM toolset.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Open
Source UUID
d43b03ba-ef75-41a8-b5b5-0308d10c0c20-2.1
Report
Recommendation Number
2.1
Additional Information
Agency Response Dated July 31, 2024: NRC staff agrees with this recommendation. Within the past 3 months, NRC has performed regular
inventories of all agency storage locations (stockrooms), touchdown stations, and hoteling spaces at Headquarters as well as all regional offices, the Technical Training Center, and the NRC warehouse. These assets have been reconciled and the Information Technology Service Management (ITSM) toolset was updated accordingly to resolve discrepancies introduced from the previous ITSM transition and movement of staff and space across the White Flint Complex. Additionally, OCIO has started reconciliation of “in use” assets by comparing inventory with reports from network discovery tools. OCIO will continue use of current agency discovery tools, and look at additional processes and tools, to fully inventory all laptops, desktops, and tablets in the environment. (Target Completion Date: Q3, FY 2025)
OIG Analysis: The OIG will close this recommendation after reviewing and confirming with NRC’s management that the inventories were completed. This recommendation remains open and resolved.
inventories of all agency storage locations (stockrooms), touchdown stations, and hoteling spaces at Headquarters as well as all regional offices, the Technical Training Center, and the NRC warehouse. These assets have been reconciled and the Information Technology Service Management (ITSM) toolset was updated accordingly to resolve discrepancies introduced from the previous ITSM transition and movement of staff and space across the White Flint Complex. Additionally, OCIO has started reconciliation of “in use” assets by comparing inventory with reports from network discovery tools. OCIO will continue use of current agency discovery tools, and look at additional processes and tools, to fully inventory all laptops, desktops, and tablets in the environment. (Target Completion Date: Q3, FY 2025)
OIG Analysis: The OIG will close this recommendation after reviewing and confirming with NRC’s management that the inventories were completed. This recommendation remains open and resolved.
Significant Recommendation
Yes