We recommend that the Pre-Service Unit with the assistance of the QI Unit and the Office of Strategic Information, Research, and Planning (OSIRP) determine whether the performance measures recommended in the Pugh Ettinger McCarthy Associates report would accurately capture Pre-Service performance. These performance indicators include but are not limited to the following: • Percentage of Volunteers with accommodations that complete 27 months of service. • Rate of non-injury related Medevac.• Rate of mental health early terminations.• Percentage of Peace Corps offices involved in the VDS that rate OMS performance as excellent.• Percentage of Pre-Service employees that rate their job satisfaction as excellent.• Average time to fill open positions.• Monthly turnover rate.• Cost per Federal Employees’ Compensation Act claim.• Cost per screening.• Percentage of Volunteers with significant medical issues not identified in screening. • Percentage of screenings with decisions made within 90 days of receipt.• Percentage of incomplete medical records.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Closed
Source UUID
454c5b70-a50f-4c50-93fe-bd8167ed4b57-3
Recommendation Number
3
Significant Recommendation
Yes