What OIG Evaluated:
The Library Office of Inspector General assessed whether the Library of Congress is exercising proper strategic planning and performance management at an agency-wide level.
What OIG Found:
We found:
- Strategic Planning and Performance Management office has not fully Implemented Key Performance Indicators.
- The Library’s Service Units Do Not Identify Risks for Service Unit Performance Goals.
- Strategic Planning and Performance Management Is Not Validating/Verifying Funding Status as Part of the Review of the Directional Plan.
What OIG Recommends:
1. Complete the development of policies and procedures for developing and reporting KPIs.
2. Complete the development of KPIs for the fourth strategic goal, Fostering Innovation.
3. Develop a process for validating KPI data.
4. As part of the maturation of the Library’s Enterprise Risk Management Program, perform an analysis of current SUPG setting and associated risk management processes and determine whether additional risk management procedures are necessary.
5. Implement the Library’s own recommendations related to SUPG setting and associated risk management processes based on the analysis performed as part of recommendation 4.
