To ensure the U.S. Equal Employment Opportunity Commission’s (EEOC) social mediaprogram is effective at helping EEOC achieve its objectives—to 1) promote EEOC’s educationand outreach activities, 2) encourage greater use of the EEOC website, and 3) increase publicaccess to information about rights and responsibilities under the laws EEOC enforces—theEEOC Office of the Inspector General (OIG) hired Hager Sharp to evaluate the program.
Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
2 | No | $0 | $0 | ||
Simplify the EEOC’s social media architecture by consolidating many of the existing social media channels and limiting creation of new channels | |||||
4 | No | $0 | $0 | ||
. Implement a consistent content approval process run by OCLA | |||||
6 | No | $0 | $0 | ||
Implement an ongoing training series for all staff involved in the EEOC social media program. | |||||
11 | No | $0 | $0 | ||
Use paid media to support improved reach and engagement. | |||||
12 | No | $0 | $0 | ||
Complete revisions to the social media handbook and provide to all staff managing social media channels. |