| D-2020-2112-DEV0PE-0001-0001 |
No |
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Rec. 1: The DoD OIG recommended that the Assistant Secretary of Defense for Health Affairs update Memorandum, "TRICARE Policy for Access to Care," February 23, 2011, to remove the eight-visit limitation for outpatient mental health care.
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| D-2020-2112-DEV0PE-0001-0002.a |
No |
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Rec. 2.a: The DoD OIG recommended that the Defense Health Agency Director develop a single Military Health System-wide staffing approach for the Behavioral Health System of Care that estimates the number of appointments and personnel required to meet the enrolled population's demand for mental health services.
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| D-2020-2112-DEV0PE-0001-0002.c1 |
No |
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Rec. 2.c.1: The DoD OIG recommended that the Defense Health Agency Director update and clarify DoD and Defense Health Agency policy, including TRICARE policy to update the access to care standard for a non?urgent initial behavioral health assessment in Defense Health Agency and TRICARE policy to be consistent with the 7?day standard established by the Assistant Secretary of Defense for Health Affairs Memorandum, TRICARE Policy for Access to Care, dated February 23, 2011.
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| D-2020-2112-DEV0PE-0001-0002.c2 |
No |
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Rec. 2.c.2: The DoD OIG recommended that the Defense Health Agency Director update and clarify DoD and Defense Health Agency policy, including TRICARE policy to develop a standard definition and required elements for an initial non?urgent mental health assessment and develop a way to track whether the assessment is completed within the 7?day standard, in either a primary care or a specialty mental health clinic.
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| D-2020-2112-DEV0PE-0001-0002.c3 |
No |
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Rec. 2.c.3: The DoD OIG recommended that the Defense Health Agency Director update and clarify DoD and Defense Health Agency policy, including TRICARE policy to describe standard procedures for implementing centralized appointing for behavioral health services.
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| D-2020-2112-DEV0PE-0001-0002.c4 |
No |
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Rec. 2.c.4: The DoD OIG recommended that the Defense Health Agency Director update and clarify DoD and Defense Health Agency policy, including TRICARE policy to standardize the outpatient mental health care process of providing behavioral health services from first patient contact through follow?up care for a patient needing non?urgent outpatient mental health care.
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| D-2020-2112-DEV0PE-0001-0002.f1 |
No |
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Rec. 2.f.1: The DoD OIG recommended that the Defense Health Agency Director develop standardized mental health access to care measures for direct and purchased care for both active duty service members and their families, to include tracking the time from patient request or referral for mental health care to the time of the initial non?urgent mental health assessment.
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| D-2020-2112-DEV0PE-0001-0002.f4 |
No |
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Rec. 2.f.4: The DoD OIG recommended that the Defense Health Agency Director develop standardized mental health access to care measures for direct and purchased care for both active duty service members and their families, to include tracking reasons patients are unable to book an appointment.
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