Report File
Date Issued
Submitting OIG
Amtrak (National Railroad Passenger Corporation) OIG
Other Participating OIGs
Amtrak (National Railroad Passenger Corporation) OIG
Agencies Reviewed/Investigated
Amtrak (National Railroad Passenger Corporation)
Report Number
OIG-WS-2021-318
Report Description
An Amtrak Customer Service Representative in Los Angeles, California, received an 18-day suspension on December 7, 2020, and another resigned from the company on December 24, 2020, for violating company policy. Our investigation found that the employees participated in the manual pricing of an Amtrak fare for a family member without authorization. We found that the employees wrongfully extended substantially discounted travel to a family member of one of the employees, causing loss of revenue to the company.
Report Type
Investigation
Location
Los Angeles, CA
United States
Additional Details
