Continued, Persistent Focus Needed to Strengthen the Library’s Strategic Planning and Performance Management

What the Office of Inspector General Evaluated

The Office of Inspector General conducted this evaluation to analyze the steps taken to develop a more robust Library-wide strategic plan supported by aligned service Unit plans and an integrated enterprise-wide risk management framework.

What the Office of Inspector General Found

• Lack of a comprehensive strategy for collecting user data.
• Need for improved governance and accountability at the executive level.
• Weak linkage between budgetary resources and performance results.
• Human capital skill gaps impacting planning capabilities.
• Inadequate approach to implementing results-oriented strategic goals.
• Lack of sufficient outcome-oriented performance strategies.

What the Office of Inspector General Recommends

No recommendations were made within this report.