Comprehensive Healthcare Inspection of the Syracuse VA Medical Center in New York

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Syracuse VA Medical Center, which includes multiple outpatient clinics in New York. This evaluation focused on five key operational areas:• Leadership and organizational risks• Quality, safety, and value• Medical staff privileging• Environment of care• Mental health (suicide prevention initiatives)The OIG issued 12 recommendations for improvement in four areas:1. Quality, safety, and value• Peer review committee • Peer review level reassignments • Review of data by medical executive committee2. Medical staff privileging• Ongoing Professional Practice Evaluation completion• Specialty-specific criteria for professional practice evaluations3. Environment of care• Environment of care inspections• Safe and clean patient care areas• Mental health inpatient unit: • Panic and over-the-door alarm testing • Maintaining a safe environment • Ceiling tiles checked semiannually• Biomedical staff inspection and testing of medical equipment• VISN oversight of biomedical program4. Mental health• Comprehensive Suicide Risk Evaluation completion