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Report File
Date Issued
Submitting OIG
Social Security Administration OIG
Other Participating OIGs
Social Security Administration OIG
Agencies Reviewed/Investigated
Social Security Administration
Report Number
A-02-22-51135
Report Description

Objective: To determine whether the Social Security Administration acted in accordance with its policies and procedures when it processed Supplemental Security Income ineligibility determinations and suspensions based on applicants’, recipients’, or representative payees’ failure to provide information.

Report Type
Audit
Agency Wide
Yes
Number of Recommendations
2
Questioned Costs
$0
Funds for Better Use
$647,273,628

Open Recommendations

This report has 2 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
1 No $0 $647,273,628 Agree

Update policy for certain non-payment status codes (N05, N06, N18, N36, N39, and S06) we reviewed to: (1) clearly and consistently require employees to exhaust efforts to locate and contact recipients and obtain needed information before applying the suspension or denial and (2) provide examples in each updated policy that are relevant to the specific suspension or denial code to illustrate all aspects of proper development, including timeframes for initial and follow-up requests and determinations regarding sufficient information for eligibility, capability, change of payees, undeliverable mail, extension requests, and procedures to exhaust efforts.

2 No $0 $0 Agree

Develop policy and procedures for the Offices of Retirement and Disability Policy and Chief Information Officer to coordinate systems changes to prevent the use of obsolete or temporarily prohibited non-payment status codes. If unable to make systems change, SSA should identify and review records placed into suspension or denied using prohibited non-payment status codes to ensure they are corrected timely.

Social Security Administration OIG

United States