Front-line supervisors are the first layer of management directly above craft employees and are the leaders who oversee day-to-day operations. Their interactions with employees and customers can influence productivity and morale. Additionally, they significantly contribute to the accomplishment of Postal Service goals, including ensuring customers receive quality service and their mail and parcels on time. When supervisor vacancies are not filled timely, there are risks of an increase in staff shortages — negatively affecting operations — and additional workload may strain existing supervisors.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
23-172-R24
Report Description
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
3
Questioned Costs
$0
Funds for Better Use
$0