The objective was to determine whether the Social Security Administration (SSA) complied with its policies and procedures for allegations of misuse by individual representative payees (payee) who served 14 or fewer beneficiaries. Specifically, we examined SSA’s negligence determinations and whether it reimbursed beneficiaries and obtained restitution of misused funds from payees.
Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
4 | No | $0 | $106,435 | ||
Complete the planned update of the debt collection system to allow recovery of overpayments for non-entitled debtors. | |||||
6 | No | $1,925,118 | $113,851 | ||
Take corrective action for the remaining 1,208 beneficiaries we identified in Sample Frame 1 to (a) determine whether it used all its available collection tools to obtain restitution and (b) reimburse beneficiaries, as applicable, when it collected restitution from payees. |