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Report File
Date Issued
Submitting OIG
Social Security Administration OIG
Other Participating OIGs
Social Security Administration OIG
Agencies Reviewed/Investigated
Social Security Administration
Report Number
A-08-21-51115
Report Description

Objective: To determine whether the Social Security Administration (SSA) had adequate controls over mail processing during the COVID-19 pandemic.

Report Type
Audit
Special Projects
Pandemic
Agency Wide
Yes
Number of Recommendations
8
Questioned Costs
$0
Funds for Better Use
$0

Open Recommendations

This report has 2 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
2 No $0 $0 Agree

Expand the use of Post Office Boxes for long-term, high-volume workloads.

3 No $0 $0 Agree

If cost-effective, outsource additional mail duties to contractors.

Social Security Administration OIG

United States