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Report File
Date Issued
Submitting OIG
Social Security Administration OIG
Other Participating OIGs
Social Security Administration OIG
Agencies Reviewed/Investigated
Social Security Administration
Report Number
052401
Report Description

Objective: To determine whether Social Security Administration employees properly processed representative payee applications in the Electronic Representative Payee System.

Report Type
Audit
Agency Wide
Yes
Number of Recommendations
4
Questioned Costs
$0
Funds for Better Use
$1,239,878,693

Open Recommendations

This report has 4 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
1 Yes $0 $3,376,721 Agree

Review and take corrective action as needed for the 83 beneficiaries whose payee applications the Social Security Administration had not resolved in the electronic Representative Payee System; 65 beneficiaries who have payees in the payment record that the Social Security Administration had not recorded in the electronic Representative Payee System; and 63 beneficiaries whose payees’ Social Security numbers were missing on the payment records.

2 Yes $0 $1,236,501,972 Agree

Evaluate the results of its review for the beneficiaries in Recommendation 1 and determine whether it should review the remaining populations.

3 No $0 $0 Agree

Improve controls to ensure employees resolve electronic Representative Payee System alerts, resolve pending representative payee applications in the electronic Representative Payee System, and properly establish or record the payees in the electronic Representative Payee System, such as establishing a timeframe for resolving alerts and management controls such as supervisory review to monitor unresolved alerts.

4 No $0 $0 Agree

Conduct training and issue reminders to ensure employees resolve alerts and record payees’ Social Security numbers on the payment records.

Social Security Administration OIG

United States