Refund Permit Postage – Memphis, TN, Main Office Window Service

OIG data analytics identified that the Memphis Main Office Window Service had $68,892 recorded to AIC 528 from April 1 to June 30, 2019. Permit-postage refunds for the Memphis Main Office Window Service accounted for 93 percent of all refunds processed under AIC 528 within the Tennessee District for the same timeframe. Further, the permit-postage refunds for the Memphis Main Office Window Service were the third highest in the nation for the scope period. The objective of this audit was to determine whether permit-postage refunds were valid, properly supported, and processed at the Memphis, TN, Main Office Window Service.