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Report File
Date Issued
Submitting OIG
Social Security Administration OIG
Other Participating OIGs
Social Security Administration OIG
Agencies Reviewed/Investigated
Social Security Administration
Report Number
022313
Report Description

Objective: To determine whether the Social Security Administration met its performance measure to reduce the number of pending actions at processing centers.

Report Type
Audit
Agency Wide
Yes
Number of Recommendations
3
Questioned Costs
$0
Funds for Better Use
$387,566,942

Open Recommendations

This report has 3 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
1 No $0 $0 Agree

Develop a workload and staffing plan to ensure the pending actions backlog is reduced from year to year.

2 No $0 $0 Agree

Develop processing centers pending actions performance measures with goals to reduce the pending actions backlog from year to year.

3 Yes $0 $387,566,942 Agree

Establish timeframe targets for processing centers workloads to limit increases to improper payments caused by processing delays and the burden they place on beneficiaries.

Social Security Administration OIG

United States