The U.S. Postal Service has experienced issues with hiring and retaining employees, particularly among pre-career employees. This is due, in part, to the national unemployment rate overall being low, impacting most employers as they compete for talent. In September 2019, the Postal Service adopted a new centralized hiring process. The goals of this hiring initiative included shortening the time to hire by promptly extending job offers, getting applicants on the payroll, and eliminating interviews for most bargaining positions. The Postal Service measures the time it takes to hire an applicant (time to hire) from the date the job posting closed to the date an employee’s personnel and payroll records are created. Addressing unnecessary or prolonged steps with the goal of streamlining the hiring process will allow the Postal Service to timely hire external applicants.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
23-145-R24
Report Description
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
3
Questioned Costs
$0
Funds for Better Use
$0
Open Recommendations
This report has 2 open recommendations.
| Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
|---|---|---|---|---|---|
| 1 | Yes | $0 | $0 | ||
| Develop and communicate a plan with specific actions, milestones, and metrics to attract more applicants in locations with hiring challenges. | |||||
| 2 | Yes | $0 | $0 | ||
| Provide facility management an opportunity to include facility specific information when requesting a job posting to help ensure external applicants are aware of job requirements. | |||||
