Continually monitor available ACS and ACS Support metrics to evaluate potential risks with ACS collection representatives and ACS Support tax examiners who telework and develop strategies to mitigate those risks, such as any adverse impact to its LOS, the security of taxpayer information, productivity, and taxpayer customer service.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Closed
Source UUID
5bab73dc-1bc4-4857-83e8-1d9cf5348c27-4
Recommendation Number
4
Significant Recommendation
No