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Date Issued
Submitting OIG
Ohio Auditor of State
Agencies Reviewed/Investigated
State of Ohio
Report Number
NA
Report Description

The COVID-19 Pandemic presented the Department with many challenges and obstacles including a sharp increase in the volume of unemployment claims as well as the expansion of regular unemployment benefits by the federal government. The Department did not have the man-power or technology resources to adequately deal with this drastic increase in claim activity and the addition of new federal unemployment funding. The Department’s legacy unemployment System, Ohio Job Insurance (OJI), has been in place since 2004. Due to its age and functionality, it was unable to handle the increased volume of claimants brought on by the pandemic. This report includes 10 recommendations to the Department which we believe will help improve the operations related to Unemployment Insurance.

Report Type
Audit
Agency Wide
Yes
Location

OH
United States

Professional Standard
Other
Questioned Costs
$0
Funds for Better Use
$0

Ohio Auditor of State

OH
United States