New York Improved Its Monitoring of Its Personal Care Services Program But Still Made Improper Medicaid Payments of More Than $54 Million

Prior OIG audits found that New York did not effectively monitor its Medicaid personal care services program and, as a result, made more than $375 million in Federal Medicaid payments for services that did not comply with Federal and State requirements. This audit was conducted to determine whether New York made improvements to its monitoring of the program and whether any of those improvements were effective.Our objective was to determine whether New York claimed Medicaid reimbursement for personal care services that complied with Federal and State requirements.