OIG-25-004-A - Recommendation 7.

7. We recommend that the Assistant Secretary of Commerce for Communications and Information and NTIA Administrator direct FirstNet Authority’s Chief Executive Officer to revoke acceptance of AT&T’s Business Continuity/Disaster Recovery Plan and require AT&T to submit a plan that meets all NPSBN contract requirements. The plan should include: a demonstrated capability to provide uninterrupted access to the NPSBN during the disaster within the RTOs; specific protocols for responding to disasters in rural areas and outside the continental United States (including Hawaii and Alaska); a process for pre-positioning deployables with varying capabilities in isolated and rural regions, as determined necessary; logistics for timely transportation and setup of deployables; and a process for proactively launching deployables to restore service.