The audit assessed the effectiveness and adequacy of management controls in place for refiles of IRS records at six FRCs: Atlanta, Dayton, Kansas City, Kingsridge, Lee’s Summit, and Lenexa.
Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
12 | Yes | $0 | $0 | ||
We recommend the Executive for Agency Services Establish standardized policies and procedures for tracking and documenting IRS record problems, including problems with refiles. Identify timeframes for resolution and when the IRS should assist with resolution. | |||||
13 | Yes | $0 | $0 | ||
We recommend the Executive for Agency Services implement a mechanism (database, etc.) to facilitate the problem tracking and resolution process. |