In 2016, the Postal Service managed 31,585 retail offices serving 877 million customers. To reduce wait-time-in-line and expedite customer transactions, the Postal Service developed the mobile Point-of-Sale (mPOS) system, which allows retail associates to accept credit card and non-PIN debit card payments for customers’ retail transactions. Our objective was to determine if the mPOS devices and application are managed in accordance with Postal Service policy and best practices.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
IT-AR-17-009
Report Description
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
5
Questioned Costs
$0
Funds for Better Use
$0