OIG data analytics identified the Coppell, TX, Main Office had $63,855 in refunds from April 1 through June 30, 2019. The spoiled or unused customer meter stamps (meter revenue refunds) for the Coppell Main Office were 59 percent of the overall amount of refunds within the Dallas District for the same timeframe. This percentage ranked the highest within the Dallas District. The objective was to determine whether meter refunds were properly issued, supported, and processed.
Coppell, TX
United States