Medicare Telehealth Services During the First Year of the Pandemic: Program Integrity Risks

Date Issued

Monday, August 29, 2022

Submitting OIG

Department of Health & Human Services OIG

Agencies Reviewed/Investigated

Department of Health & Human Services

Report Number

OEI-02-20-00720

Report Type

Audit

Agency Wide

Yes

Number of Recommendations

Questioned Costs

Funds for Better Use

Hide this report from display

Yes

Open Recommendations

This report has 5 open recommendations.

Recommendation Number	Significant Recommendation	Recommended Questioned Costs	Recommended Funds for Better Use
22-E-02-03301	No	$0	$0
CMS should strengthen monitoring and targeted oversight of telehealth services.
22-E-02-03302	No	$0	$0
CMS should provide additional education to providers on appropriate billing for telehealth services.
22-E-02-03303	No	$0	$0
CMS should improve the transparency of "incident to" services when clinical staff primarily delivered a telehealth service.
22-E-02-03304	No	$0	$0
CMS should identify telehealth companies that bill Medicare.
22-E-02-03305	No	$0	$0
CMS should follow up on the providers identified in this report.