Objective: To determine whether the Social Security Administration accurately processed manual actions related to the termination of benefits for Old-Age, Survivors and Disability Insurance beneficiaries.
Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
2 | Yes | $53,362,441 | $0 | Agree | |
Establish, and instruct employees to use, a centralized resource with preferred query tools and worksheets to assist employees in obtaining all beneficiary entitlement information necessary to accurately process manual termination actions. | |||||
3 | No | $0 | $0 | Disagree | |
Create a feature in the Manual Adjustment, Credit, and Award Data Entry system that allows Social Security Administration employees to review the notice and make any necessary corrections without requiring a separate action. |