The Harrisburg Processing & Distribution Center is in the Central PA District of the Eastern Area. During fiscal year (FY) 2019, it manually processed 86.9 million letters, 11.4 million flats, and 1.6 million parcels. The Harrisburg P&DC’s FY 2019 manual parcel productivity of 7,898 mailpieces per hour was significantly higher than the national average productivity of 74 mailpieces per hour. Our objective was to assess the manual parcel processing operations.
Harrisburg, PA
United States