Our objective for this report was to assess the company’s efforts to support the project and oversee its interests as the project advances.
We found that Amtrak has made notable progress meeting its near-term obligations for the Hudson Tunnel Project, but the company could reduce its risks and help improve overall project performance by clarifying its role with external partners, engaging all relevant internal stakeholders, and strengthening its document management system.
To help improve overall project performance while safeguarding its interests, we recommend that the Amtrak 1) assess where interpretations of its role on the project may differ from its project partners and take steps to remedy those differences, 2) work with GDC to ensure the company has adequate, ongoing visibility into project risks on the construction packages it is not leading ,3) identify all necessary internal support activities and assign accountability for each, and 4) finalize its internal project document management system and procedures.
