What OIG Evaluated:
We evaluated the Office of the Chief Information Officer’s plan for the Library’s Informational Technology modernization efforts. Specifically, whether the Library’s IT modernization plans provide a logical and measurable methodology to ensure its progress towards a modern IT infrastructure.
What OIG Found:
- Office of the Chief Information Officer does not have an implementation plan for IT Modernization.
- Most key project management artifacts were developed, but 25% lacked essential information or had not been developed.
- Ineffective management of cost estimation and budget
- Inefficient project schedule management
- Lack of verifiable goals and success criterion
- Inadequate variance tracking methods
What OIG Recommends:
- Office of the Chief Information Officer should make a dedicated effort to develop an IT implementation plan for the modernization effort.
- The Office of the Chief Information Officer should perform a gap analysis to determine the PMBOK and Government accountability Office cost and schedule assessment principles and practices the Library still needs to implement.
- The Office of the Chief Information Officer should implement specific guidelines that all IT projects must follow to meet PMBOK and Government accountability Office standards.
- The Office of the Chief Information Officer should develop a monitoring and quality assurance process to ensure that each IT project complies with PMBOK and Government accountability Office cost and scheduling guidelines, as adopted by the Library.
- Develop a formal checklist that contains the Government accountability Office Cost Estimating Assessment Guide’s best practices for Project Managers to follow when developing, executing and maintaining project costs.
- Office of the Chief Information Officer should undertake a dedicated effort to develop tactical project schedule management processes that align with the best practices for project schedule management as outlined in the PMBOK Knowledge Area – Project Time Management, and the Government accountability Office Schedule Assessment Guide to determine if the IT modernization project schedules provided sufficient detail to accurately track and manage performance.
- The Project Management Office should analyze and collectively manage the IT modernization projects with an integrated master schedule consisting of all IT modernization project efforts.
- Office of the Chief Information Officer IT modernization goals and success criterion should be developed to align with the OCIO’s business goals and objectives to ensure the IT modernization effort achieves OCIO’s stated objectives.
- Financial Services Directorate, working with OCIO, should track project cost variance in a manner that meets business objectives.
