U.S. Postal Service retail associates (RA) can use the Retail Systems Software’s No Sale administrative function to open the cash drawer, typically to exchange higher value currency for lower value currency denominations. The RA must make three selections in the system to choose the No Sale option; therefore, selection of the No Sale option is not accidental and gathers suspicion when done with frequency. Extremely high No Sale transactions may indicate dubious trends or behaviors. The objective of this audit was to identify opportunities to enhance controls used by headquarters organizations to monitor No Sale transactions.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
FT-AR-19-007
Report Description
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
1
Questioned Costs
$0
Funds for Better Use
$0